Returns & Exchanges
At TravisMathew, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unwashed, and unworn condition with tags attached. Our streamlined process ensures a quick resolution so you can get back to your active lifestyle without any hassle.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the pre-paid UPS shipping label provided at the end of the return request process.
- 3.Pack and Ship
Securely pack your items in the original packaging if possible, attach the return label to the outside of the box, and drop it off at any authorized UPS location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund to the original payment method within 7-10 business days.